At Spidervella Technologies Private Limited, we strive to provide high-quality products/services and exceptional customer satisfaction. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

1. Eligibility for Refund

We may issue a refund if you meet the following criteria:

• The product or service was purchased directly from Spidervella Technologies Pvt. Ltd.
• The request for a refund is made within 3 days from the date of purchase.
• The product or service is found to be defective or does not meet the specified description.

2. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at +91-6366232261 to discuss the reason for the refund request.
2. Provide any necessary information or documentation to support your refund claim.
3. We will review your request and notify you of the approval or rejection of your refund.

3. Refund Process

If your refund request is approved, we will initiate the refund process. The refund will be processed via the original method of payment within 15 days.

4. Non-Refundable Items

Some products or services may not be eligible for a refund. These include, but are not limited to, [list of non-refundable items or services].

5. Contact Us

If you have any questions or concerns about our refund policy, please contact us at [email protected].