Refund Policy

Welcome To SpidervellA Technologies

Effective Date: 4 April 2023

Thank you for choosing SpidervellA Technologies for your training and service needs. We strive to provide you with high-quality educational experiences and professional services. However, we understand that there may be circumstances where you need to request a refund. This Refund Policy outlines our guidelines for refund requests.

1. Eligibility for Refunds

1.1. Refund requests will be considered for the following situations:

  • Technical issues that prevent you from accessing the purchased content or services.
  • Dissatisfaction with the content or quality of our training programs or services.
  • Unauthorized charges due to issues on our end.

1.2. Refund requests will not be considered for the following situations:

  • Change of mind or circumstances.
  • Failure to read or understand the program or service details before purchase.
  • Delays or interruptions caused by circumstances beyond our control.

2. Refund Request Process

2.1. To initiate a refund request, you must contact our Customer Support team at [email protected] within 4 days of the purchase date, providing your full name, contact information, order number, and a brief explanation of the reason for the refund request.

2.2. SpidervellA Technologies reserves the right to review and evaluate each refund request on a case-by-case basis.

3. Processing of Refunds

3.1. If your refund request is approved, we will process the refund within 30 business days.

3.2. Refunds will be issued using the same method of payment used for the original purchase. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.

4. Partial Refunds

4.1. In some cases, partial refunds may be granted, considering the extent of the issue or dissatisfaction.

5. Access to Content or Services

5.1. If a refund is approved, your access to the content or services for which the refund was granted may be revoked.

6. Changes to Refund Policy

6.1. SpidervellA Technologies reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to refund requests made after the effective date of the changes.

By using the SpidervellA Technologies website and purchasing our training programs or services, you acknowledge that you have read, understood, and agreed to this Refund Policy. If you have any questions or concerns, please contact us at [email protected].

[End of Refund Policy]